Shipping and returns
SHIPPING
All our products are manufactured in-house by hand and packed to order. For us to give you the best possible product we have some production lead times to keep in mind. These lead times exclude shipping, and exclude artwork time.
- Canvas art — 7-10 working days
- Wall art — 10-15 working day
- Wallpaper —7-10 working days
- Acrylic prints — 7-10 working days
- Standard items (non-personalised) – 5-8 working days
Keeping these lead times in mind when planning your purchase, we will ship all your goodies together.
If you need your package in a hurry, please email us before placing your order and if at all possible we will confirm if we can meet your required delivery, although a surcharge of 20% may apply.
We now offer one standard price for shipping in main centres. Outlying areas will incur an additional shipping fee.
We also offer free collection from our offices in Boksburg West.
Collection times are Monday – Friday, 08h00 – 16h00
All orders are delivered by The Courier Guy or Fastway and come with tracking details. We will email the tracking number to you.
RETURNS
If you are dissatisfied with design / artwork aspects of your product but have approved the same, we unfortunately cannot accommodate refunds or amendments at our cost.